Privacy Policy

1. Who We Are

Posturo (“we”, “us”, “our”) ships AI-powered posture coaching as native Mac App Store and Microsoft Store apps. This Policy describes how we handle data across those apps, the marketing site, and support resources.

2. Scope

This Policy applies to our desktop applications, website, FAQ, and support portal. It does not cover third-party services we do not control.

3. Data Controller & Contact

Posturo Bilişim Teknolojileri, Maslak Neighborhood, Technology Street, No: 1, 34485, Sariyer, Istanbul. Contact: info@posturo.com.

4. Information We Collect

We collect:

• Account data: name, email, and billing details required for subscription management.
• Device metadata: OS version, app version, and anonymized diagnostics for stability tracking.
• Support logs: excerpts from help requests to improve response quality.
• No posture/camera data: posture detection stays inside the native app; we never transmit or store raw camera frames.
• Cookies & analytics: essential session cookies plus anonymized telemetry; we do not load advertising trackers.

5. Why We Process Data

We process data to fulfill contracts, comply with legal obligations, honor consent, and pursue legitimate interests such as security and product improvement.

6. Retention

Account data is retained for the active subscription period plus any compliance window; after cancellation we delete or anonymize it unless legal requirements dictate otherwise.

7. Sharing & Transfers

We share data with:

• Service providers: trusted partners (hosting, payments, email) act under contract.
• Legal authorities: when required by law or to defend our rights.
• We never sell personal information or share it with advertising networks.

Cross-border transfers rely on standard contractual clauses or equivalent safeguards.

8. Security

We use encryption, secure infrastructure, and periodic reviews. Because posture analysis is local, no camera footage reaches our servers.

9. Your Rights

• Access, correct, or delete your account information.
• Object to or restrict processing where permitted.
• Request portability of account data.

Email info@posturo.com to act on these rights or lodge a complaint with a local data protection authority.

10. Children’s Privacy

Our services are not intended for children under 13 (or 16 where applicable). If you believe a child provided data, contact us for removal.

11. Policy Updates

We may revise this policy; material changes will be reflected here with an updated “Last updated” date.